Privacy Policy

Last updated: 11/07/2026

Training4Farmers Partnership ("Training4Farmers," "we," "us," or "our") operates the website www.training4farmers.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Protection of Personal Information Act 4 of 2013 ("POPIA").

1. Who We Are

Training4Farmers Partnership is a partnership registered in South Africa, providing agricultural training courses and digital tools (including Google Sheets-based products) to farmers and agricultural professionals.

Information Officer: Jason Smit Email: info@training4farmers.com

2. Information We Collect

We may collect the following categories of personal information when you use our Site:

  • Account information: name, email address, username, and password when you register for an account.

  • Order and billing information: name, email, billing address, and payment details processed via our payment partner, Paystack. We do not store your full card details ourselves — these are handled directly by Paystack.

  • Course and product usage data: information about which courses, tools, or products you have purchased and accessed, and your progress within them.

  • Communication data: any information you provide when you contact us, subscribe to our mailing list, or leave a comment/review.

  • Technical data: IP address, browser type, device information, and cookies collected automatically when you browse the Site.

3. How We Use Your Information

We process your personal information to:

  • Create and manage your account.

  • Process and fulfil your orders, including granting access to purchased courses and digital tools.

  • Communicate with you about your purchases, account, or support queries.

  • Send you marketing communications, where you have opted in (you may unsubscribe at any time).

  • Improve our Site, products, and services.

  • Comply with legal and accounting obligations.

4. Legal Basis for Processing

We process your personal information on the basis that it is necessary to perform our contract with you (e.g. delivering purchased courses), because you have given consent (e.g. marketing emails), or because we have a legitimate business interest in operating and improving our Site.

5. Sharing Your Information

We share personal information with the following third parties, only as necessary to operate our business:

  • Paystack – to process payments securely. Paystack's own privacy policy governs how they handle your payment data.

  • Our hosting provider – to store Site data and deliver content to you.

  • Our email/marketing platform – to send transactional and, where you've consented, marketing emails.

  • Our learning management system (LMS) provider – to deliver and track course content.

We do not sell your personal information to third parties.

6. Cross-Border Data Transfers

Some of our service providers (such as Paystack and hosting/email platforms) may process or store data outside South Africa. Where this occurs, we take reasonable steps to ensure your information receives a comparable level of protection, as required by POPIA.

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, including to meet legal, accounting, or reporting obligations, after which it is securely deleted or anonymised.

8. Your Rights

Under POPIA, you have the right to:

  • Request access to the personal information we hold about you.

  • Request correction of inaccurate or outdated information.

  • Request deletion of your personal information, subject to legal or contractual retention requirements.

  • Object to processing of your information for direct marketing purposes.

  • Lodge a complaint with the Information Regulator of South Africa if you believe your rights have been infringed.

To exercise any of these rights, contact us at info@training4farmers.com.

Information Regulator (South Africa) Email: complaints.IR@justice.gov.za Website: www.justice.gov.za/inforeg

9. Cookies

Our Site uses cookies to enable core functionality (such as shopping cart and login), analyse Site traffic, and, where applicable, support marketing efforts. You can control cookies through your browser settings.

10. Security

We implement reasonable technical and organisational measures to protect your personal information against loss, unauthorised access, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

11. Children's Privacy

Our Site and products are intended for adult farmers and agricultural professionals. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us at:

Email: info@training4farmers.com